This is the reply I got after waiting for two days for my Diablo 4 refund ticket to be resolved.
I have no idea how Blizzard is even functioning at this point.
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did you get the memo that blizzard fired all their qa and gms years ago in a public stock call? you're now responding to robotic messages and outsourced pajeets that have no real power of blizzards systems.
you can tell it's a pajeet by the specific type of grammar mistakes
>we lack the tools for such thing
>comma comma comma comma comma comma
Have these morons never heard of a "full stop"?
>without further ado
>with no avail
>we lack the tools for such thing
>I feel you I failed you
>refunding engine
>your understanding as Game Masters
>despite our tremendous powers we are bound by a greater will
Don't forget:
>you are one of our dearest and most valued players
Do morons really fall for this shit? Just perform a chargeback, is that so hard?
Also this is probably illegal in Europe.
what is illegal
Refusing to refund a broken product, consumer rights here are 100x better than America's so I wouldn't be surprised if there's some law against it.
>consumer rights here are 100x better than America
Contrary to popular belief America actually does have the same lawfully mandated guarantees that all the other countries do and you are legally entitled to either replacement or refund if the product doesn't work, doesn't do what it said it would do, was falsely advertised, etc., etc. Same as everywhere else, when they say "No" there will be a government department you need to contact to escalate the issue.
back when overwatch 1 first came out I managed to refund it twice without any issue. I wonder what happened to blizz support since then.
my shitty country legally allows businesses to deny refunds so long as it's written as such in their T&C. as draconian as some american laws are, their consumer laws are admirable relative to ours. hell, even apple in my country follows american standards by allowing refunds for any reason within two weeks, no questions asked.
Just do a chargeback.
>chargeback
can't without losing my entire account with the other games on it
>>can't without losing my entire account with the other games on it
Oh no, how will you survive without playing wow and overwatch?
Drones are the saddest morons around.
this lol, you are litteraly losing nothing by doing a chargeback
>he doesn't have a seperate account for each game to prevent DRM/TOS homosexualry
honestly you deserve it
How many hours played? Just curious
It doesn't matter.
I don't know because neither d4 nor battle net track this info in a way where I can access it
I know I spent probably 30 mintues in character creator and I reached level 17 before giving up because of how the game runs. because of how bad it is gameplay wise and how they butchered the story
this reads like 80% ai slop and 20% outsourced indian customer service
You will surely get the dragonflights.
>that entire second paragraph
do not redeem
wow that's a lot of words to say "no"
>This is the reply I got after waiting for two days for my Diablo 4 refund ticket to be resolved.
So you censor the GM's name, but not your own name? Seems legit, "Simon".
Of course you are on Ganker so morons will willingly pretend this is real.
He censored it once, probably just forgot about the other one.
Sorry, Simon, you have to hold it
works on my machine
Just issue a chargeback and tell your bank the product was fraudulent.
Then he loses his blizzard account
your fault for buying it knowing blizzard's track record these past few years
eat shit
There is no way this is real
it is
looks real to me, reads the exact same way as the last time I sent in a ticket (except this one has lest spelling mistakes than mine). I asked them if they could extend one of their promotions on the new wow expansion (it was their chance to suck me back in, haven't played in years) cause I missed it by 2 days. Answer was no, they did me a favor really.
When i made a ticket years ago to get time for wkw to acess my mail and collect gold so i could use it to buy gametime, the person who responded used cringey emoji replies to me, but did guve me 24 hours of game time to retrieve the gold.
As others have said the OPs blizzard reply sounds like chat gpt, but i could also see a blizzard employee writing that out.
Time for wow*
Why should Activision bother with refunding them?
They already have OPs money.
OP is obviously a Blizzgay and will gobble down the next game to have "Blizzard" splashed all over its marketing, regardless of what happens here. Why would Activision even bother trying with a refund?
Yes, people paid for that shit.
simon is gay for buying blizzard slop
>be moron and by blizzard shit
>be surprised when u get scammed with a shit game with shit service and get politely told to eat a dick from outsourced gms from some 3rd world with ai response
moron
Gee whiz, he'd proly suck your wiener if you were right there.
Simon?
Why did you buy a game you couldn't run, Simon?
How are you in a position that you cant run diablo 4? Its on ps4 for fricks sake
SIR I AM SORRY I CANNOT REDEEM THE REFUND
Complain to your local consumer protection agency. Seriously how much longer are we going to tolerate this?